Terms, Refund & Cancellation Policy

By accessing dcampaign.com or submitting a request, you agree to these website terms. A paid client engagement is also governed by the proposal, statement of work, invoice, service agreement, or other written terms accepted by DCampaign and the client.

If project-specific written terms conflict with this page, the project-specific terms control for that engagement.

Website descriptions are general and do not create a binding offer. Scope, deliverables, assumptions, timelines, dependencies, revision limits, fees, and acceptance criteria are confirmed in writing before work begins.

Requests outside the agreed scope may require a revised timeline and additional fees. Estimates may change when requirements, third-party costs, client inputs, platform rules, or technical conditions change.

Clients must provide accurate instructions, timely approvals, lawful content, access credentials, and materials they have the right to use. Delays in feedback, access, payment, or dependencies may shift delivery dates.

Clients remain responsible for legal review, product claims, regulatory approvals, data supplied to DCampaign, platform compliance, and final approval of published work.

Fees, milestones, retainers, due dates, taxes, currency, and third-party expenses are specified in the applicable proposal or invoice. Unless agreed otherwise, work may pause when payment is overdue.

Advertising spend, software subscriptions, domains, hosting, stock assets, printing, logistics, platform charges, and other third-party costs are separate unless expressly included.

Cancellation and refund eligibility depend on the written project terms and the work already performed. Unless a signed agreement states otherwise, advance or milestone payments become non-refundable once strategy, research, design, development, campaign setup, procurement, resource reservation, or other delivery work has begun.

• A cancellation request must be sent in writing to contact@dcampaign.com.
• Before work begins, DCampaign may approve a refund after deducting payment fees, committed resources, and non-recoverable third-party costs.
• Completed work, approved milestones, hours already used, advertising spend, licences, domains, hosting, printing, and other third-party purchases are non-refundable.
• Recurring services should be cancelled according to the notice period in the applicable agreement; charges already earned remain payable.
• Nothing in this policy limits non-waivable rights or remedies available under applicable law.

DCampaign retains ownership of pre-existing methods, tools, reusable components, templates, know-how, and unpaid work. Subject to full payment, final client-specific deliverables are licensed or assigned only as stated in the applicable agreement.

Third-party assets remain subject to their original licences. DCampaign may display completed public work in its portfolio unless confidentiality or written terms say otherwise.

Marketing, search, advertising, automation, and development outcomes depend on factors outside DCampaign's control. Forecasts and targets are estimates, not guarantees of rankings, revenue, leads, approvals, uptime, or platform performance.

Third-party platforms may change policies, algorithms, pricing, access, or functionality. DCampaign is not responsible for outages, account actions, or changes controlled by those providers.

You may not misuse the website, attempt unauthorized access, interfere with security, copy protected material unlawfully, submit malicious code, impersonate others, or use the website for unlawful or harmful activity.

External links are provided for convenience. DCampaign does not control and is not responsible for third-party content, terms, availability, or privacy practices.

To the maximum extent permitted by law, DCampaign is not liable for indirect, incidental, special, or consequential loss arising from use of the website. Project liability is governed by the applicable written agreement and mandatory law.

DCampaign may suspend access or services for misuse, security risk, unlawful instructions, material breach, or overdue payment. These terms are governed by the laws of India, with courts in Patna, Bihar having jurisdiction unless the parties agree to another dispute process in writing.

We may update these terms as our website, services, and legal requirements change. Updated terms apply from the date shown above and do not replace already-signed project terms unless agreed in writing.

Questions, cancellation requests, or grievances may be sent to contact@dcampaign.com or addressed to DCampaign, B-10 Block, Near Naitik's Kinderra School, Sadhnapuri, Gardanibagh, Patna, Bihar 800001. Phone: 6206814141.